Welcome to Agentic Payment Plans thatsizes each instalment to the family's real pay dates.
Setting a plan up in September is easy. Holding it together until May is the part that decides whether the student stays. Risely's agents watch every plan against the pay dates, the card, and the batch calendar. A bursar staffer approves every send.
Payment plan · spring
one balance
Feb 1
$535
scheduled
Mar 1
$535
scheduled
Apr 1
$535
scheduled
May 1
$535
scheduled
The card on file expired in March, so the April instalment declined before the batch could take it.
The schedule follows the household's pay cycle.
A plan built at the window takes whatever dates the system offers. Risely's agents ask when money arrives and move every instalment onto those days, which is the difference between a plan that survives and a plan that declines.
Due dates move to payday
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A plan set up at the window takes whatever dates the system offers. Risely's agents move them onto the days money actually arrives in the household.
The card that dies in March gets replaced in March.
Risely's agents read every plan against the card expirations and the bursar's own batch calendar. A card about to expire draws one message while it still costs nobody anything.
Risely's agents watch the card against the calendar
autopay card on file
•••• •••• ••••
expires in March
The card dies before the April instalment runs. Risely's agents ask the family for a new one in March, while it costs nobody anything.
new card on file · March
Most failed instalments are an expired card. The office usually learns about it from the failed batch.
A slip draws outreach the same day.
The retry, the warm note, and a one-month extension the family can accept all draft together. A bursar staffer approves the send, and the family hears from the office in the same week the payment missed.
Drafted the day it declined
drafting
a bursar staffer approves the send
A family that hears from the office the same week reads it as help. A family that hears in June reads it as a demand.
Good faith keeps the registration open.
While a fix is in flight, the plan holds its good-faith status. The registration hold stays suppressed and the late fee stays waived, so one hard month never costs a term.
Plan status
A hold exists to protect revenue. Firing one at a family who is still paying costs the revenue it was meant to protect.
One thing moves. The plan re-amortises.
A card expires, a shift gets cut, a paycheck moves a week. Any of them breaks an instalment, and every one runs the same way.
The April instalment declines
the card on file expired in March
The schedule re-amortises
the missed stop moves to June
A retry and a warm note draft
same day, before any fee posts
A bursar staffer approves the send
one row, one review
The plan stays in good faith
no hold, so registration opens clean
What changes, and how it runs.
Instalments land on days money arrives
The schedule follows the household's pay cycle.
A slipped payment draws a phone call
The fix drafts the same day, before any fee posts.
Plans in good faith keep their registrations
One hard month stays one hard month.
The technical read
Connects read-only to your SIS, aid system, and bursar ledger to start
A bursar staffer approves every send
Every action lands on an append-only log
Runs alongside what you have. Nothing rips out.