Get every aid package out while the family is still deciding.
Verification and packaging back up right when families are choosing, and the students who wait longest are often the ones deciding on cost. Risely's agents work each file, request what is missing, verify the documents, and draft the award, so aid goes out on time and no family is left waiting on a number. Your team approves every package.
Verification · flag to cleared
the chase is running
An aid applicant
selected for verification
$11,400
fall aid on hold
The flag posts
a hold stops her aid the same hour
The worksheet goes out pre-filled
one signature line left · counselor approved
Silence gets its follow-up
by text, in her mother's channel · counselor approved
The signature comes back
the file queues for clearance
The counselor clears the file
the hold lifts
Getting aid out on time comes down to four jobs. Risely's agents work all four, and your team approves every package.
Missing documents are requested and tracked to completion.
Risely's agents ask each family for what a file is missing, follow up until it lands, and mark the file complete once every document is in.
Verification is worked file by file.
Risely's agents check the returned figures against the FAFSA line by line, and any line that differs goes to a counselor to rule on.
Every award is drafted for your team to approve.
Risely's agents build each package against your award rules, and a counselor signs before a single letter goes out.
Appeals are prepared for a person to decide.
Risely's agents assemble each appeal packet with the documentation attached, and the institution always keeps the decision.
Meet the agents that work the aid office.
Each one drafts the work and holds it, and a counselor decides before anything goes out.
One record is why they work as one team.
Every system the campus already runs resolves into one prospect record.
One admitted biology transfer
Every agent reads the same record, and every approved action writes back.