Welcome to Agentic Melt Recovery thatreads the reason a family gives for cancelling.

A cancellation is a dated, reachable decision, and it hardens as the summer runs. Risely reads the reason, tests it against the award, and drafts the offer. A counselor signs, or closes the row.

Cancellations · one at a time

reading

Formal cancellation · June

my dad changed jobs and the aid numbers do not work anymore

Checked against

the award, and what it was built on

the deposit and the summer checklist

what the family has already told the office

·

Reason

an aid gap that opened after a parent changed jobs

·

Award

packaged on the family's prior-year income

·

Review

filed as special circumstances with the evidence attached

·

Offer

the rebuilt fall award with a January start beside it

How reachable the decision stays

worked on the day it lands

the day the form landsa month on

The reason on the form changes the math.

The award was built on the family's old income, and the cancellation says the income changed. Risely's agents read that sentence as a special-circumstances case rather than as a goodbye.

Cancelling student

one record

Apr 18enrollment deposit posts
Jun 9formal cancellation: 'my dad changed jobs and the aid numbers do not work anymore'
Jun 9aid file check: the award was packaged on the prior year's income

A special-circumstances review re-runs the award on the income the family reports now. The fix was in the file before the cancellation was.

Two offers get drafted together.

One rebuilds the fall award on what the family reports now. The other moves the same seat to January and carries the deposit across. A counselor picks the one that fits and signs it.

Drafted for one family

drafting

The rebuilt fall award

the same seat priced on the income the family reports now

asks of the family · the review, and two documents

A January start

the deposit carries over to the same programme one term later

asks of the family · a signature, and nothing else

A counselor picks one and signs it. Risely's agents never send an offer a person has not read.

Some cancellations get left alone.

A family who has already enrolled somewhere else is finished with this cycle, and so is a family who asked for no more contact. Risely's agents close those rows with the reason kept, and a recovery list stays worth working.

Who is reachable, and who is not

June

·

Enrolled and deposited elsewhere

left alone

the decision is made and paid for

·

Asked not to be contacted again

left alone

the request stands for the whole cycle

·

Deferred for military service

left alone

held for the term the student named

·

An aid gap the family reported

worked

a review can still change this one

A recovery list that chases everybody is a nuisance campaign. The closed rows carry their reason, so the next counselor reads it rather than repeats it.

Every cancellation leaves the day with an owner.

June's list used to be an export nobody opened. Each row now carries the reason in the family's words, the move Risely drafted, and the person who has to sign it.

Formal cancellations

reading

Jun 4cost

January start drafted

Jun 9aid gap

review filed · award rebuilt

Jun 17closer to home

regional cohort offer drafted

Jun 23enrolled elsewhere

closed with the reason kept

The students who say they are leaving are the easiest to reach, and this used to be the list nobody owned.

One thing moves. The recovery re-runs.

A job that ended in May, a sibling starting college in the same year, a landlord who raised the rent. Any of them changes what a family can pay, and every one runs the same way.

  1. A cancellation arrives

    the reason names an aid gap

  2. Risely re-runs the award

    on the income the family reports now

  3. The review gets filed

    special circumstances, evidence attached

  4. Two offers are drafted

    the rebuilt fall award and a January start

  5. A counselor signs one

    the family hears back the same week

Agentic Melt Recovery never works alone.

Refunds
flags the refund request beside a cancellation
Melt Recovery
puts the recovered student back on plan
Melt Prevention
sets the January start the offer names
Calendar & Deadlines

see the full enrollment office →

What changes, and how it runs.

Every cancellation is read the day it lands

The reason in the student's own words becomes the plan to win the student back.

The window gets worked while it is open

The reopen offer or the January start reaches the family within days.

A recovered seat keeps the $2,840 and books the $62.8K

Cutting melt by a quarter is worth seven figures in a single season for a mid-size institution.

The technical read

Connects read-only to the admissions CRM, SIS, and aid module to start

A counselor approves every reopen offer

Every action lands on an append-only log

SOC 2 Type IIFERPAGDPR

Runs alongside what you have. Nothing rips out.