Welcome to Agentic Melt Recovery thatreads the reason a family gives for cancelling.
A cancellation is a dated, reachable decision, and it hardens as the summer runs. Risely reads the reason, tests it against the award, and drafts the offer. A counselor signs, or closes the row.
Cancellations · one at a time
reading
Formal cancellation · June
my dad changed jobs and the aid numbers do not work anymore
Checked against
the award, and what it was built on
the deposit and the summer checklist
what the family has already told the office
Reason
an aid gap that opened after a parent changed jobs
Award
packaged on the family's prior-year income
Review
filed as special circumstances with the evidence attached
Offer
the rebuilt fall award with a January start beside it
How reachable the decision stays
worked on the day it lands
The reason on the form changes the math.
The award was built on the family's old income, and the cancellation says the income changed. Risely's agents read that sentence as a special-circumstances case rather than as a goodbye.
Cancelling student
one record
A special-circumstances review re-runs the award on the income the family reports now. The fix was in the file before the cancellation was.
Two offers get drafted together.
One rebuilds the fall award on what the family reports now. The other moves the same seat to January and carries the deposit across. A counselor picks the one that fits and signs it.
Drafted for one family
drafting
The rebuilt fall award
the same seat priced on the income the family reports now
asks of the family · the review, and two documents
A January start
the deposit carries over to the same programme one term later
asks of the family · a signature, and nothing else
A counselor picks one and signs it. Risely's agents never send an offer a person has not read.
Some cancellations get left alone.
A family who has already enrolled somewhere else is finished with this cycle, and so is a family who asked for no more contact. Risely's agents close those rows with the reason kept, and a recovery list stays worth working.
Who is reachable, and who is not
June
Enrolled and deposited elsewhere
left alonethe decision is made and paid for
Asked not to be contacted again
left alonethe request stands for the whole cycle
Deferred for military service
left aloneheld for the term the student named
An aid gap the family reported
workeda review can still change this one
A recovery list that chases everybody is a nuisance campaign. The closed rows carry their reason, so the next counselor reads it rather than repeats it.
Every cancellation leaves the day with an owner.
June's list used to be an export nobody opened. Each row now carries the reason in the family's words, the move Risely drafted, and the person who has to sign it.
Formal cancellations
reading
January start drafted
review filed · award rebuilt
regional cohort offer drafted
closed with the reason kept
The students who say they are leaving are the easiest to reach, and this used to be the list nobody owned.
One thing moves. The recovery re-runs.
A job that ended in May, a sibling starting college in the same year, a landlord who raised the rent. Any of them changes what a family can pay, and every one runs the same way.
A cancellation arrives
the reason names an aid gap
Risely re-runs the award
on the income the family reports now
The review gets filed
special circumstances, evidence attached
Two offers are drafted
the rebuilt fall award and a January start
A counselor signs one
the family hears back the same week
Agentic Melt Recovery never works alone.
What changes, and how it runs.
Every cancellation is read the day it lands
The reason in the student's own words becomes the plan to win the student back.
The window gets worked while it is open
The reopen offer or the January start reaches the family within days.
A recovered seat keeps the $2,840 and books the $62.8K
Cutting melt by a quarter is worth seven figures in a single season for a mid-size institution.
The technical read
Connects read-only to the admissions CRM, SIS, and aid module to start
A counselor approves every reopen offer
Every action lands on an append-only log
Runs alongside what you have. Nothing rips out.