Welcome to Agentic Stop-out Re-engagement thatsegments a stop-out list by the reason each student actually left.
Every stop-out left with a reason already on the record. Risely's agents segment by that reason, draft the return path that answers it, and a counselor approves every message that goes out.
Stop-out list
segmented by the recorded reason
Inside the finish-line segment
43
balance plans drafted
31
evening paths mapped
22
simple re-admits
Each message carries that student's own degree audit, showing the courses left and the obstacle already resolved.
Waiting on the re-engagement counselor
A message that answers nothing gets deleted.
The student who left over a balance hold and the student who left for a full-time job get the same twice-yearly note asking them to come back. Risely's agents read the reason each one left and write to that.
Two messages, one former student
the list blast
"We miss you. Come back and finish what you started."
the answered message
"The hold that stopped you has a payment plan behind it now, and every credit you earned is still on your record."
The student who left over a balance and the student who moved states both delete the first one. Only the second answers a real obstacle.
Their own audit is the most persuasive page the institution owns.
A student within 12 credits of a degree needs no marketing. She needs to see her own finish line with the obstacle already resolved, and that document has existed on the record since the day she left.
Her own degree audit
12 credits left
96 former students are this close. The most persuasive page the institution owns is one it generated years ago.
Outreach lands in the week a return is actually decidable.
A message in the middle of a term asks somebody to decide about nothing. Risely's agents time each segment to the term boundary the student could actually act on, so the ask arrives with a door open behind it.
When the message goes
one term
A return is a decision with a window. Risely's agents put the message in the week the student could actually act on it.
Coming back picks up where the record stopped.
Her credits are intact, the hold is already resolved, the plan is re-solved for the terms that remain, and her advisor knows why she left. Nobody asks her to re-apply to a place that already knows her.
The day she comes back
same record
Nobody asks her to re-apply to a place that already knows her. Coming back picks up where the record stopped.
One thing moves. The return path re-drafts.
A settled balance, a new evening section, a program that comes back on the books. Any of them changes what a return would actually take, and every one runs the same way.
A balance gets settled
the bursar clears the hold
The segment changes
she moves onto the finish-line list
The return path re-drafts
her audit leads instead of a plan
The timing re-checks
registration opens in three weeks
A counselor approves the message
nothing reaches her before the yes
What changes, and how it runs.
Every segment gets the message its own reason earned
The balance segment sees a plan, and the near-finishers see their audit.
The obstacle is resolved before the ask
Nobody gets invited back through a door that is still locked.
A return is a resume
Her credits are intact, her history is known, and her advisor is already briefed.
The technical read
Connects read-only to your SIS, degree audit, and bursar ledger to start
A counselor approves every message
Every action lands on an append-only log
Runs alongside what you have. Nothing rips out.